Low Price Promise
If you find a lower price in the next 30 days we will refund you 125% of the difference. We guarantee it and don’t worry about Amazon, Walmart and all the rest. We know what their prices are and don’t want you to pay more to shop here.
Money Back Guarantee
We offer a 7-day money back guarantee and a 30-day exchange policy. If you don’t love it you simply should not keep it. Try it in your own home. Please note that special orders and some specialty items have a different return guarantee but that is clearly stated on the receipt.
Try Before You Buy
Many websites sell products and big box stores as well but where else can you actually plug it in and try it before you buy it? Have you seen the best your money can buy? Have you talked to an expert lately? Come in and let us show you what each machine has to offer that suits your needs.
We offer up to 12 months same as cash financing for qualified customers. Simply contact us now to find out how to obtain a credit application. Bring your application back into the Vacuum Authority store nearest you and we will be glad to help finance your purchase.
When you buy at the Vacuum Authority we register your purchase and hold your receipt in our system. Our redundant servers insure that we have your receipt even if you don’t. Since we repair what we sell we are one of the only companies that offer True Warranty Protection. Next time you are in the market for a product ask the check out clerk if they will repair what you are buying? Odds are they won’t and where will you be in a year or two if something breaks?
No run around if you buy here. Our trained vacuum repair technicians are fabulous and our manufacturers know we go the extra mile for our customers and in turn, work hard to ensure the best experience for our customers. Whether we repair or replace we will always stand behind what we sell.
Local Family-Owned Company
The Vacuum Authority is a family-owned company and that means a lot these days. The second generation now runs the company and it is not uncommon to find a brother or sister working at one location or another. I think you will find our atmosphere comfortable and professional with an emphasis on customer service. We understand that without you we simply don’t exist. Personally, we feel it is important to keep retail dollars here locally, where they matter the most.
Kentucky & Indiana’s Largest Vacuum Dealer
The Vacuum Authority has six locations and now 3 more stores in West Virginia plus a warehouse serving the metro Louisville, Southern Indiana, Greenwood, Indiana and Indianapolis, Indiana markets. We carry over 14 brands of vacuums and have more locations than any other vacuum cleaner company in our part of the country. We purchase our products by the semi-truck and container load and simply have the best prices and biggest selection. You can rest assured you are getting not only the best price but the best experience possible.
Partnerships with Charities
Our partnership with local charitable organizations ensures your trade-in and donated vacuums get to low-income families and people that need them. We call that “sucksess”.
We are committed to helping the communities we live in as we donate to organizations such as the Kentucky Refugee Ministries and several churches that help young single parent families starting out in life with a child in need of a vacuum.
We are proud to be donating vacuums to the great working women at Family Scholar House in Louisville, Ky. Take a moment to look into the impressive work being done by The Family Scholar House for yourself.