Low Price Promise
If you find a lower price in the next 30 days we will refund you 125% of the difference. We guarantee it and don’t worry about Amazon, Walmart and all the rest. We know what their prices are and don’t want you to pay more to shop here.
Money Back Guarantee
We offer a 7-day money back guarantee and a 30-day exchange policy. If you don’t love it you simply should not keep it. Try it in your own home. Please note that special orders and some specialty items have a different return guarantee but that is clearly stated on the receipt.
Try Before You Buy
Many websites sell products and big box stores as well but where else can you actually plug it in and try it before you buy it? Have you seen the best your money can buy? Have you talked to an expert lately? Come in and let us show you what each machine has to offer that suits your needs.
We offer up to 72 months financing for qualified customers. Simply contact us now to find out how to obtain a credit application. Bring your application back into the Sewing and Vacuum Authority store nearest you and we will be glad to help finance your purchase.
When you buy at the Sewing and Vacuum Authority we register your purchase and hold your receipt in our system. Our redundant servers insure that we have your receipt even if you don’t. Since we repair what we sell we are one of the only companies that offer True Warranty Protection. Next time you are in the market for a product ask the check out clerk if they will repair what you are buying? Odds are they won’t and where will you be in a year or two if something breaks?
No run around if you buy here. Our trained vacuum repair technicians are fabulous and our manufacturers know we go the extra mile for our customers and in turn, work hard to ensure the best experience for our customers. Whether we repair or replace we will always stand behind what we sell.
Local Family-Owned Company
The Sewing and Vacuum Authority is a family-owned company and that means a lot these days. The second generation now runs the company and it is not uncommon to find a brother or sister working at one location or another. I think you will find our atmosphere comfortable and professional with an emphasis on customer service. We understand that without you we simply don’t exist. Personally, we feel it is important to keep retail dollars here locally, where they matter the most.
Kentucky & Indiana’s Largest Sewing & Vacuum Dealer
The Sewing and Vacuum Authority has three locations and a warehouse serving the metro Louisville, Southern Indiana, Greenwood, Indiana and Indianapolis, Indiana markets. We are an authorized reseller for Bernina, Brother, Janome and Bernette Sewing Machines and will soon add Pfaff, Viking, Singer and Handi Quilter. Additionally we are an authorized dyson, Riccar, Simplicity, Bissell Residential and Bissell Commercial retailer plus Miele, Sebo and other fine brands in the vacuum industry. We purchase our products by the semi-truck and container load and simply have the best prices and biggest selection. You can rest assured you are getting not only the best price but the best experience possible.
Partnerships with Charities
We are committed to helping the communities we live in as we donate to organizations such as the Kentucky Refugee Ministries, Family Scholar House, Jill’s Wish, Quilts of Valor, local hospitals, several churches, local school sports teams across Kentucky and Indiana.