Operating Hours and Procedures During the COVID-19 Crisis
Regarding the "Stay at Home" orders issued by the Governors of Kentucky and Indiana, The Sewing & Vacuum Authority is considered an "essential business" as we provide "other essential businesses and operations with ... sanitary equipment ... chemicals, soaps and detergents." Indeed, we supply and repair high filtration vacuums, steam sanitizers, air purifiers and institutional grade cleaners to numerous government and medical facilities, especially in recent weeks. We also repair “essential vacuum and sewing machines” as well as sell sewing machines and sergers used to make gowns and masks. We intend to continue to supply and support the essential business operations at this time. With that being said, we are making some significant changes to our operation and are asking for your co-operation. Most importantly - CALL FIRST as we are working to resolve as many needs over the phone as possible! (If you come without an appointment, our door will be locked!)
IF YOU ARE AN ESSENTIAL BUSINESS OR OPERATION
To support our cleaning professionals and other essential businesses during this time, we will make EVERY effort we can to accommodate you. We ask that you PLEASE CALL FIRST to ensure that we are available and to discuss your needs so that we may best determine the appropriate action.
IF YOU ARE A RESIDENTIAL OR NON-ESSENTIAL OPERATION
If you would like to buy a new vacuum, sewing machine or other product, call us and we will gladly deliver or ship your order to you. If you have a repair to drop off contact us at the numbers below, depending on your location, to schedule a drop-off date and time. If you have a repair to pick up, please call us using the numbers below to arrange a curbside pick-up.
If you are in market for a new sewing machine or vacuum or other product without urgency, and prefer an in-store demonstration, we ask that you call us at one of the numbers below, so we can Skype or FaceTime you with a live demo. Again please DO NOT visit our store at this time.